Sebastian Aroca, Owner & Founder, Hispanic Market Advisors®
What do you need to be an entrepreneur?
To be an entrepreneur, one needs many
virtues and qualities. Among some of the most important for me are (listing
four pairs): initiative & commitment, creativity & integrity, determination
& focus, and perseverance & assertiveness.
What did inspire you to start your business?
United States is the country of
innovation and opportunities, if not here where else to put an idea into motion
and start a business? Three things inspired me to start my own business: 1/ the
ability to create what I want as a way of self-expression, 2/ the ability to
grow at my own pace, 3/ the access to valuable resources for start-ups and
small business owners (SBA, Score, Chambers of Commerce, organizations
supporting Minority-Owned Businesses, etc)
How did you finance it?
I founded
Hispanic Market Advisors ® in 2007. I started translating websites from English
to Spanish in the computer labs of Florida International University, in Miami. With
a simple desire to grow a niche market by helping brands and small- and
medium-sized companies connect with the online Hispanic market. Six years later, Hispanic Market Advisors ®
provides translation and search engine marketing services (Hispanic search
engine optimization + paid search engine advertising), to both the private and
public sectors, and we remain committed to expanding the company gradually and
organically, never sacrificing quality for the sake of profits.
Being Hispanic… Does it have any influence on your business?
Yes, it does. I am proud of being
of Hispanic descent, and I see and feel my Hispanic Heritage as a plus, not a
minus. Like the Univision video “The New American Reality,” says, Bilingualism
and Biculturalism is a Plus!
In the face of adversity, how do you decide to keep going?
In the face of adversity, what
keeps me going is the Vision I set for the company. I want Hispanic Market
Advisors® to become the specialized agency of choice from both the private and
public sector when it comes to English to Spanish translations and Latino
SEO/SEM. At the same time, I want our efforts to also contribute to the
Hispanic community by enabling Latinos to become more technologically savvy.
Hispanic Market Advisors® is currently designing a Corporate Social
Responsibility (CSR) program with two other organizations to boost computer
literacy among US Hispanics. This initiative, besides the positive social
impact, will help our company because the more Hispanics living in the United
States know how to use a computer and search online, the bigger the pie will be
for our clients, and the bigger the pie for our clients, the more our online
marketing services will be in demand…
What is the biggest challenge your business has faced?
The biggest challenge is to manage
the business through growth, transitioning from freelancer and independent
contractor to a small business owner. At Hispanic Market Advisors®, after
almost 6 years since we started in 2007, as previously mentioned, we remain
committed to expanding the company gradually and organically, never sacrificing
quality for the sake of profits. However, when we need to incorporate someone
else to the team, a new intern, employee or contractor, there are complications
that arise, for I tend to find myself overworking during the process and
creating work-life imbalance that can be difficult to manage until things
settle.
If you could change one thing about your business, what would it
be?
I would invest more time being
proactive and less reactive. One example, I would do more when it comes to
building the infrastructure of my business’ operations: would create more
manuals, processes, and training videos. In other words, setting up a structure
that then can work for me, and not the other way around. Because I am
financially conservative when it comes to my business, it’s hard for me to
decide to use a loan or line of credit to hire new talent, for instance. So
far, I have financed my small business with profits, and the idea of using debt
rather than profit to finance growth is a hard paradigm for me to break, but
one that I am learning to become savvier about finding the right mix.
What was your childhood ambition?
Creating something meaningful,
something that could outlive me. I am on that process: my small business.
Tell us about three entrepreneurs that you admire?
I have many, but I will name three
from the technology industry because that is where I am. Guy Kawasaki (The Art
of the Start), Steve Jobs, and Mark Zuckerberg… and of course, Bill Gates!
For business meetings: breakfast, lunch, or dinner?
Whatever works. I adapt well.
However, if I had to choose, probably breakfast, I am a morning person; besides
the sooner I get things done the better for me!
What is your favorite quote?
Our mantra: "We do the impossible everyday and perform miracles
for our clients and partners upon special request!"
Is it difficult to be unconventional?
I think to be an entrepreneur one
needs to be unconventional to some degree. After all, when one is starting anything,
especially a business, there’s an energy that breaks through old patterns and
accepted ways of doing things (status quo), whether is through a new product,
service or simply a better and more optimized way of doing the same thing.
Biggest mistake made?
In the journey of creating a
business, mistakes are unavoidable. The biggest one, probably not having
connected sooner with senior business mentors that can provide valuable
perspective for having already walked the path I am on. Although I have a few
business mentors now, I wish I could have reached out to them sooner.
Do you consider yourself an innovator?
Yes, I am constantly thinking
about innovative ways to add value to my clients’ businesses. It’s not unusual,
for instance, that when I go to a Business Conference, I find myself focused on
discovering ideas that will make my clients’ businesses more successful.
Why?
I love the creation process. I
like Product/Service Development. Specifically, I like to develop new services
that can connect innovative and impactful brands with the Latino market.
About the company
Hispanic Market Advisors® is a boutique
company focused on connecting brands with Hispanic Internet users. Our main
services are English to
Spanish translations and Latino
SEO/SEM, and they are geared towards supporting companies
of all sizes to tap into (and reap the growth of) the Latin American and
US Hispanic market.
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